Ohio Capital Corporation for Housing
I would like to provide feedback regarding our recent experience with OMS. We engaged the company for the purpose of shredding our backup tapes and hard drives. I am pleased to share that their services were commendable in every aspect.
We faced some challenges while searching for a reliable vendor who could meet our needs. Most of the vendors we approached failed to respond to our calls or emails; however, Nekko Macioce from OMS responded promptly to our queries every time, answering any questions we had, which greatly influenced our decision to go with OMS.
The overall experience, right from the start of initial inquiries to the completion of the work, was exceptional. The two professionals from their team who showed up were courteous, professional, and quick to complete the task with minimal disruption.
In today’s times, it is rare to find service providers who take pride in their work, and I commend the entire team at Shred Ohio for their commitment to excellence.
Thank you,
Michael Hennesee, OCCH.org
Kenneth A. Pikor, Inc.
“The experience was Fantastic! I have been “solicited” by other shredding companies with a “bait-and-switch” where they want a long-term contract, etc. This company is Honest and Upfront from the get go. When I first called the office and explained I was a small company with just a one-time shredding need Paula was fantastic and gave me the same professional treatment as if I was a large customer. She explained all of the service options thoroughly. She also explained that a “contract” was needed, but it was just for my one-time job.The “shredding person,” Ron, arrived as expected and on-time. Ron was very friendly and professional and let me watch how the process worked. Billing was accurate and very timely after the service.
I will definitely use this company again and you should too!”
Patricia Pikor, Kenneth A. Pikor, Inc.
Lyon Video
“Thanks for your company’s prompt, professional service. The invoice was fair and as we discussed. We expect to use your service again in the future.”
Bob Lyon, Lyon Video
Choices of Columbus
“Good Morning! We just had the nicest young man complete an off-site service for our location. Very personable, pleasant, professional. In a day and time where people are quick to criticize bad service, I wanted to give this young man kudos for his great service!”
Thanks,
Rhesa Green, Executive Assistant, Choices of Columbus
Gary J. Gottfried Co., LPA
“I would like to share with you that I had a very positive experience with your company today. Damian was exceptional, and because of his attitude and demeanor, I have decided to utilize your business from now on instead of another shredding company. Please make sure that Damian knows we greatly appreciate all his work and look forward to working with you again in the future.”
Thanks,
Meredith Udolph, Gary J. Gottfried Co., LPA
Capital University Law School
“We have utilized the services of Ohio Mobile Shredding for the past three years to handle our confidential shredding needs. We have been extremely pleased with their professionalism, customer service and the confidentiality with which they handle our account. In addition to meeting our needs, they exceed them by providing recommendations of the most cost-effective solutions for any given situation. Additionally, any questions or requests are responded to immediately in a courteous, professional manner. It is always a pleasure doing business with Ohio Mobile Shredding.”
Donna Garrett, Capital University Law School
Whitehall City Schools
“Our school district received your “thank you” note. We appreciate the shredding options that are available with Ohio Mobile Shredding. And we also appreciate the immediate response to service when I am able to establish pick up dates. In addition, I need to say that Erin is very efficient and it’s a delight to work with her!”
Thank you,
Diane Spears, Whitehall City Schools
Licking County Family YMCA
“David – I just wanted to take a minute to thank you for your service! The 2 guys you sent to us this morning were very polite. Thanks again for making my day a bit easier!”
Heather Hawkins, Director of Childcare, Licking County Family YMCA
American Heart Association
“I enjoy working with you and your organization.”
Jeff Miller, American Heart Association, Great Rivers Affiliate
Palmer Miller Nelson Insurance Agency, Inc.
“We have about 50 boxes of files downstairs that the contents need to be shredded. We’d like to salvage the storage boxes where possible to recycle and reuse them. It will entail the guys carrying the paperwork up steps to the truck. This is what we had them do the first time we ever used the company and were so very pleased that we’ve continued to use your service since then. I quite honestly don’t know how business’s can do without a firm like Ohio Mobile Shredding.”
Pat Bailey, Palmer Miller Nelson Insurance Agency, Inc.
CCR Services
“Since I don’t hesitate to mention when there’s a problem, I suppose I should do the same when service is above what I expected.I called to get an offsite pickup done. It was scheduled very quickly. Then I had to change it, and almost immediately had to change it again. So part one to my compliment is for you, Erin, since you’re the one who dealt with me all three times. And you weren’t irritated – or at least you didn’t sound irritated, which was a feat since I irritated myself. So thank you for taking care of my pickup so quickly, and without the sarcastic tone I probably deserved.
Part two is for the guy who did the pickup. He’s the same one who was at our office the week before – I think his name is Brian, but that could be wrong. It took me a minute to figure out what was different about him, and I finally figured it out after he did our second pickup: He either really enjoys his job, or he does one hell of a job pretending that he does. It’s been so long since I encountered someone in the service industry who actually excelled at service that it caught me off guard. Nice to see that.”
Jennifer Mastenbrook, President
Delia’s
“Ohio Mobile Shredding has allowed our company to safely and securely dispose of all our confidential material. They are friendly, efficient and dependable. I would not trust the destruction of our documents to any other company.”
Sincerely,
Lisa Link, Delia’s
Plante & Moran, PLLC
“You are one of our best vendors. We love working with you and your staff.”
Bonita Hall, Plante & Moran, PLLC
Buckingham Doolittle & Burroughs, LLP
I wanted to comment on how impressed I am with your prompt service. We are not on a regularly scheduled pickup with your company due to our low volume, however, whenever I have called for service, you have been so quick to respond. One of your employees told me about a large shredder bin we could keep on-site. We had never had a container like that. This has allowed us to locate the bin in a file room out of the public eye but available to our employees. More employees are using it because we have a designated place for shredding. It has been a pleasure working with your company.
Very truly yours,
Linda A. Dupuis, Buckingham Doolittle & Burroughs, LLP
Safelite Glass
“Safelite Glass has been a customer since 1997. You and your staff are professional and courteous. It is a pleasure doing business with a company that steps up to the plate to accommodate our needs. I would recommend Ohio Mobile Shredding to other companies for the economical destruction of confidential records.”
Sincerely,
Michael Federer, Safelite AutoGlass
Columbus Bar Association
“Our office, at times, has an over-abundance of documents to be shredded. Ohio Mobile has been very prompt to respond to our requests, even if they were just there; the staff is very polite and I would recommend them to other offices.”
Sincerely,
Shelli, Columbus Bar Association
Columbus Neighborhood Health Centers
“The federal laws in the healthcare industry are very strict regarding disposal of medical records and patient privacy. Ohio Mobile Shredding helps us keep our seven health centers legal in this matter. Ohio Mobile Shredding gives unbelievable service. They respond to calls always within one working day or the same day. We are very satisfied with their service and cost.”
Sincerely,
John Wiseley, CNHC Accounting
McDonald’s Corporation
“We have been a customer of Ohio Mobile Shredding for many years and are very pleased with the customer service we have received from them. They respond to requests for pick up within 2-3 days of placing a call.
Their drivers are professional, friendly and are “in” and “out” of our office with their carts with minimal disruption.
I would recommend Ohio Mobile Shredding to any office looking for a reliable and professional shredding service.”
Jennifer Fries, Office Manager, McDonalds Corporation
City of Gahanna
“The City of Gahanna has used Ohio Mobile Shredding since 1996 and have recommended them to other agencies. We have observed their complete operation and are satisfied with their security measures. We always get prompt, courteous, and friendly service. We have not been tempted to change shredding companies because OMS gives us more flexibility in how and when we shred than other companies have offered.
OMS has been very flexible and accommodating in weighing and billing according to our changing payment procedures. OMS staff were willing to discuss a possible one-day program with our Senior Center for shredding personal records. The idea died at our end for lack of sufficient participation but OMS was willing to consider extending beyond their customary services.”
Sincerely yours,
Sharon Montgomery, Records Administrator, City of Gahanna
Ohio Department of Rehabilitation & Corrections
Our organization has greatly benefited from the quick, efficient and courteous service provided by Ohio Mobile Shredding. The physical layout of our building presents problems in reaching the various locations of materials to be shredded. OMS staff members quickly enter the building after maneuvering their large, on-site truck into our back lot. I show them where the materials are located and I am then able to leave them to their work and go back to my office, confident that the job will be done in a professional manner. Work is completed speedily as the shredding staff is well organized in job duties. Scheduling a call for service has always been an easy task with one quick call to OMS. Paula, you are an excellent liaison for your company. You’re always cheerful and willing to assist in any way! Thank you! I would certainly recommend your company to anyone looking for a competent, quality service partner to complete on-site shredding of confidential materials.
Sincerely,
Grace Naegele, Regional’s Secretary, Columbus A.P.A.
Fayette County Memorial Hospital
“We were going to each department picking up paper to be shredded. We shredded it, bagged it, and put it in the trash. I was spending a considerable amount of labor each week to do this. Now with Ohio Mobile Shredding, we collect it and we’re done. We are on a schedule for monthly pickups, but if we see we’re not going to make it, they always seem to meet our needs. To me, they totally understand the terminology of customer service.”
Roger Smith C.E.H., Director of Facility Services, Fayette County Memorial Hospital
KEMBA Financial Credit Union
“The credit union has utilized OMS’s services for many years now and we are quite satisfied with their services. Being that KEMBA is a financial institution, maintaining member information confidential is crucial. When it’s time to discard sensitive information, we rely on OMS’s staff to handle and destroy sensitive documents professionally and with care.”
Sincerely,
Barbara E. Hoagland, Director of Administration, KEMBA Financial Credit Union