Privacy Policy

Effective Date: 2025-10-07
Last Updated: 2025-10-07

Introduction

Ohio Mobile Shredding (“we,” “us,” “our,” or “ShredOhio”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.shredohio.com) or use our document shredding and secure destruction services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, mailing address, and business name
  • Service Information: Details about your shredding needs, service requests, scheduling preferences, and account information
  • Payment Information: Billing address and payment details necessary to process transactions
  • Communications: Information you provide when you contact us via email, phone, contact forms, or through customer service inquiries

Information Collected Automatically

When you visit our website, we automatically collect certain information:

  • Device and Usage Information: IP address, browser type, operating system, device identifiers, pages viewed, time and date of visits, and navigation patterns
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and gather information about website usage

Information from Third Parties

We may receive information from third-party sources, including:

  • Service providers who assist with our business operations
  • Marketing partners and analytics providers
  • Public databases and social media platforms

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Process and fulfill your shredding service requests
  • Schedule pickups and manage service appointments
  • Provide customer support and respond to inquiries
  • Issue certificates of destruction and maintain service records

Business Operations

  • Process payments and maintain billing records
  • Improve our services, website, and customer experience
  • Conduct internal research and analytics
  • Ensure compliance with regulatory requirements

Communications

  • Send service confirmations, appointment reminders, and invoices
  • Provide updates about our services and company information
  • Respond to your questions and requests
  • Send marketing communications (with your consent where required)

Legal and Security

  • Comply with legal obligations and regulatory requirements
  • Protect against fraud, unauthorized transactions, and other illegal activities
  • Enforce our terms and conditions and protect our legal rights
  • Maintain the security and integrity of our systems

Industry-Specific Compliance

As a secure shredding provider serving regulated industries, we maintain compliance with:

  • HIPAA: Health Insurance Portability and Accountability Act for healthcare clients
  • GLBA: Gramm-Leach-Bliley Act for financial institution clients
  • FACTA: Fair and Accurate Credit Transactions Act
  • State and Federal Privacy Laws: Including state-specific regulations

We maintain strict confidentiality and security protocols for all documents and materials entrusted to us for destruction.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party vendors who assist us with:

  • Payment processing
  • Website hosting and maintenance
  • Marketing and analytics services
  • Business operations support

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Enforce our terms and conditions
  • Protect our rights, property, or safety, or that of our customers or others
  • Prevent fraud or illegal activity

Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

With Your Consent

We may share information for other purposes with your explicit consent.

Data Security

We implement comprehensive physical, technical, and administrative security measures to protect your information, including:

  • Secure facilities with restricted access and surveillance
  • Encryption of sensitive data in transit and at rest
  • Employee training on confidentiality and security protocols
  • Regular security assessments and updates
  • Chain-of-custody procedures for all materials

Our shredding processes ensure complete destruction of confidential documents, rendering them unreadable and irretrievable.

Despite our security measures, no system is completely secure. We cannot guarantee absolute security but remain committed to protecting your information using industry best practices.

Cookies and Tracking Technologies

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functionality Cookies: Remember your preferences
  • Marketing Cookies: Deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. For more information, visit [link to Cookie Policy or provide instructions].

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your information in a portable format
  • Restriction: Request limitation on how we process your information
  • Object: Object to certain processing activities

To exercise these rights, contact us using the information provided below.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and share
  • The right to delete personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [insert contact information].

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Achieve the purposes outlined in this Privacy Policy

Service records and certificates of destruction are maintained according to industry standards and regulatory requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will post the updated policy on our website with a new “Last Updated” date. For material changes, we may provide additional notice through email or prominent website notification.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Ohio Mobile Shredding
3275 East 11th Avenue, Columbus, Ohio 43219
Phone: +1 614-236-1979
Email: [email protected]
Website: www.shredohio.com

For specific privacy-related inquiries or to exercise your privacy rights, please include “Privacy Request” in the subject line.